Graduate Program Coordinator
Revenue management, strategic pricing, decision theory and advanced reservation environments
HTM 6464 Research Foundation in Hospitality and Tourism
HTM 5444: Financial Management for the Hospitality Industry
HTM 5514: Contemporary Problems in the Hospitality Industry
HTM 5944: Graduate Seminar
HTM 4544: Hospitality Revenue Management
Chair: ICHRIE Revenue Management Special Interest Group
Guest Editor: Journal of Travel and Tourism Marketing, Special issue on “Revenue Management”
Cornell Hotel and Restaurant Administration Quarterly
ICHRIE Research Reports
Journal of Hospitality and Tourism Research
Journal of Travel Research
International Journal of Hospitality Management
Journal of Foodservice Business Research
Journal of Human Resources in Hospitality & Tourism
Journal of Quality and Assurance in Hospitality & Tourism
Yu X, Kim N., Chen, C. & Z. Schwartz (Accepted for publication). “Are you a tourist? Tourism definition from the tourist perspective”, Tourism Analysis.
Woo E. & Z. Schwartz (Accepted for publication). "Towards Assessing the Knowledge Gap in Medical Tourism". Journal of Quality Assurance in Hospitality and Tourism. 15(2) Research note,
Kim N., Yu X, & Z. Schwartz (2013). “Can online surveys substitute traditional modes? An error based comparison of online and on-site tourism destination surveys”, Tourism Review International, 17, 31-45. DOI: 10.3727/154427213X13649094288061
Kim, N. and Z. Schwartz. (2013). “The accuracy of international tourism forecasting and data characteristics: A meta-analytical approach”. Journal of Hospitality Marketing & Management. 22, 349-374. DOI: 10.1080/19368623.2011.651196
Chen C. and Z. Schwartz. (2013). “On Revenue Management and Last- minute Booking Dynamics”. International Journal of Contemporary Hospitality Management. 24 (7), 7-22.
Kim N., S. Choi, & Z. Schwartz, (2012). “On the validity of the ‘Importance minus Performance’ construct: A genuine contribution of the tourism literature or a mishap? Journal of Travel and Tourism Marketing, 29(6), 599-610. DOI: 10.1080/10548408.2012.703039
Schwartz, Z. (2012). “Probability blindness” and last-minute booking of hotel rooms: The case of Bayesian updating. International Journal of Tourism Sciences. 12(2) 63-77.
Schwartz, Z. Stewart W. and E. Backlund. (2012). “Visitation at capacity-constrained tourism destinations: Exploring revenue management at a national park”. Tourism Management, (33), 500-508. doi:10.1016/j.tourman.2011.05.008
Schwartz Z. and C. Chen (2012). “Hedonic motivations and the effectiveness of risk perceptions oriented revenue management policies”. Journal of Hospitality & Tourism Research, 36(2), 232-250. doi: 10.1177/1096348011413589.
Yu G., Schwartz Z. and J. Walsh (2011). “Climate change and tourism seasonality”. Journal of Tourism, (11)2, 52-64.
Chen C., Z. Schwartz, and P. Vargas (2011). “The Search for the Best Deal: How Hotel Cancellation Policies Affect the Search and Booking Decisions of Deal Seeking Customers”. International Journal of Hospitality Management, 30(1), 129-135.
Work in Progress
Revenue Management and the Challenge of Daily Occupancy Forecast Accuracy: A Recursive Algorithm with Competitive Sets
On Revenue Management and the Use of Occupancy Forecasting Error Measures
On the students as surrogates research conundrum: insights from statistical reasoning in revenue management
Revenue vs. profit optimization in revenue management performance monitoring
The distorting potential of comp-set inclusion/exclusion decisions on revenue management indices
Forecasting for hotel revenue management
Empirical test of comp-set occupancy forecasting
Quantifying the non-monetary costs of walking an overbooked guest
Member: The International Council on Hotel, Restaurant, and Institutional Education
Visiting Professor: University of Macau, Master in Integrated Resorts Management
Member: Advisory Board, Revenue Management Institute, DePaul University
Ph.D., (Restaurants, Hotels, Institutional and Tourism Management) Purdue University
M.B.A., Tel-Aviv University, Israel
B.A., (Economics) Haifa University, Israel